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FAQ
WICKED.33 — SUPPORT

FREQUENTLY
ASKED

ORDERS & SHIPPING
PRODUCTS & RETURNS
PAYMENTS
01Orders
No. You only need an email address. Creating an account lets you save pieces to your wishlist and track orders, but you are welcome to check out as a guest.
Choose a piece from Men or Women, select your size and add it to your cart, then enter your shipping and payment details at checkout. We will confirm your order by email and keep you updated until it arrives.
Use the Forgot your password? link on the sign-in page and enter your email. We will send you a reset link straight away.
Each product page includes a size guide and fit notes. If you are between sizes or unsure, email us at contact@wicked33.com and we will help.
02Products
Our pieces are made in small batches and sometimes sell out. If your size is gone, email contact@wicked33.com and we will let you know if a restock is planned.
Always. Every piece is designed and produced in our own private atelier, and every print is original. Nothing is outsourced.
T-shirts ship in branded protective tubes and everything else in a branded textile bag, so your pieces arrive in perfect condition.
03Shipping
Standard shipping is free worldwide on card payments. Express shipping is available at checkout, with the cost shown before you pay.
Orders are dispatched within 2 business days. Delivery takes 2 to 7 business days depending on destination and method, and you will receive a tracking number. Within Europe, choose express and order before 11:00 GMT+2 for next-day delivery.
All applicable taxes and duties are included for our main markets. Orders outside the EU may be subject to local import charges set by your customs authority.
04Returns & Refunds
You can return unworn items within 14 days of delivery for a refund of the product value. Email contact@wicked33.com to start a return. See our Return & Refund Policy for full details.
Refunds are issued to your original payment method, normally within 10 business days of us receiving your return, depending on your bank.