How to shop & place an order
Do I need an account to place an order?
No, all you need is an email address. We recommend that you register for an account to start adding pieces to your Wishlist, but, you can also place and track orders as a guest and sign up at a time that suits you.
I have forgotten my password: what should I do?
Simply follow the ‘Forgot your password?’ link on our sign in page and enter your email address. You’ll then receive an email to reset your password.
How do I place an order on your site?
It’s easy! Here’s how:
1. Choose from the 2 categories listed Men or Women.
2. Select your desired piece and click “Add to Cart”
3. Sign in to your account or, if you’ve not yet created one, proceed via guest checkout.
4. Enter your address, payment method and delivery details to complete your order. That’s it – we’ll confirm the order and it will be carefully prepared and shipped to you, with updates every step of the way.
Where can I find size & fit advice?
Click on ‘Size Guide’ on the item’s page to view our conversion chart. We also provide fit information and model measurements for each product under the “Description” tab.
Product availability & authenticity
Are you going to have my size again?
Sometimes it happens that we run out of stock. If you like an item and we don’t have your size, drop an email to contact@wicked33.com.
Can I reserve an item to buy later?
We aim to provide a fair opportunity to shop our most in-demand styles and as items are often limited, we don’t offer reservations.
Are Wicked. items authentic?
100%. All of our products are authentic. All of our prints are original. We guarantee!
How will my order be packaged?
We carefully pack our t-shirts in branded protective carton tubes and the rest of the items in a branded textile bag so the items will arrive to you in great condition.
Shipping, taxes & duties
How much will I be charged for shipping?
We offer worldwide free shipping. However we do have express shipping as an option and the cost will appear at the checkout.
When will I receive my item and how can I track delivery?
Once your order is confirmed, we’ll dispatch it within 2 business days. Delivery takes 2-7 business days, depending on your location and chosen shipping method. We will provide you with a tracking number so you will be able to follow its journey.
If you are from Europe you can get your order NEXT DAY. What you need to do is to select express shipping and place the order before 11am (GMT+2).
Will I need to pay taxes and duties?
All taxes and duties are included.
For US customers, Wicked. does not collect sales or use tax in all states. Your purchase may be subject to sales or use tax, unless your state is exempt from taxation. Many states require a sales/use tax return filing at the end of the year for taxable purchases that were not taxed and payment of use tax on those purchases.
For more details, please contact your local customs office/respective tax authority.
Returns & refunds
What is Wicked’s returns policy?
We offer a full refund (excluding delivery costs) on any items returned to us within 14 days of the delivery date. To create a return or exchange, please contact us at contact@wicked33.com to get authorisation.
All returned pieces must be unworn, undamaged and unused, with all tags attached with its original packaging. You can find more info on returning an order in our Returns & Refunds Policy.
When will I receive my refund?
Refunds are issued via the original payment method and will normally appear within 10 business days, depending on the processing time of your payment provider.
To ensure your refund is as quick as possible, it needs to meet the conditions of our Returns & Refunds Policy.
